Frequently Asked Questions

Questions about poultry

Does Sepahan Daneh have a factory?


Yes. Three production lines (various poultry and livestock feed, poultry concentrates, livestock premixes, and poultry and livestock supplements) are being exploited in the large commercial manufacturing Sepahan Daneh complex located in an industrial area, Mobarakeh, Isfahan.

If I were willing to buy a product, what number should I call?

983136308113+, 98315080+.

If I wanted to purchase Sepahan Daneh products, where could I get the diets for the rearing period and necessary advices about intake?


Sepahan Daneh Company has a technical after-sales service department engaged in the livestock and poultry consultation. This department with the help of the experts of this industry delivers technical after-sales service to poultry breeders during all stages of breeding.

I want to stay informed about the quality level of the soybean and corn in my poultry house that I unloaded in the warehouse. What do I do?

In case you consume Sepahan Daneh concentrates, you can coordinate with Sepahan Daneh technical after-sales service and poultry consultation and send us the soybean and corn samples or when the experts visit your region give them the samples. The samples are analyzed in the laboratory, which is the partner of Iran Veterinary Organization, and the quality of diets’ raw materials is reported to them.

I fail to contact Sepahan Daneh sales department and the technical after-sales service. What do I do?

You can reach the call center at 98315080, dial the extensions, and talk to the experts.

If I had any comments, suggestions, or criticisms about the products, company, or the experts, how could I share it with the company?

To do so, customer satisfaction department in Sepahan Daneh collects all the customers’ reviews and after monitoring transfers to the related departments and if needed informs the customers.

Is there a chance that Sepahan Daneh experts visit the poultry house during the rearing period?

Yes. It is achieved by requesting the technical after-sales services of each region and coordinating with the person in charge of the poultry house to visit at a defined and suitable time.

Do you provide feed conversion ratio, European factor or productivity index to calculate the profit or loss of the poultry breeder at the end of each rearing period?

Yes. It happens through continual contacts with specialized after-sales service department and presenting accurate and precise information about the status of the flocks’ middle and end of rearing period. Further, the whole information is saved and archived in Customer Relationship Management Software (CRM) and we can use it as a reference to compare different rearing periods. Moreover, poultry and livestock breeders can calculate the indexes and apply them by using a mobile application developed by Sepahan Daneh Company and inserting the information related to each period.

The price of Sepahan Daneh feed and concentrates are different, why?

Regarding the variety of poultry and livestock products that is based on various conditions and climates of breeding in Iran, different prices for the company’s products seem natural.

Who is in charge of the product delivery costs to the poultry house?

To get more detailed information, please contact the respective sales unit.

Do the trucks transporting the cargoes observe suitable hygiene conditions?

Sepahan Daneh Logistics Department has provided some regulations such as having car wash receipt for all trucks that load the cargoes from the factory. Moreover, poultry breeders can customize their orders in the trucks that send to the factory.

How do Sepahan Daneh breeding diets compare price-wise with other competitors?

With respect to the adequate knowledge in the specialized after-sales service department and constant interactions with poultry breeders of each region from the beginning up to the end of rearing period, in case the weight and feed conversion ratio are suitable, we can make the diets more economical in terms of nutritional requirements, even lower than other famous companies producing one day old chicken.

If I wanted to get information about the variety of Sepahan Daneh products and know what products are better to use in a specific region, what do I do?

You can contact and communicate with Sepahan Daneh Market Development department. The experts are ready to answer all your questions about Sepahan Daneh Company and the application of its various products.

Is there a possibility to open branch offices on behalf of the company?

Yes, it will be possible by consulting with the company’s sales department and providing the necessary documents.

Does Sepahan Daneh sell complete feed and concentrates?

Yes. All types of Broiler Concentrates (0.5%), Laying Hens Concentrate, Breeders Concentrate, Turkey Concentrate, Veterinary and Special formulations, various vitamins, and different types of Broilers Complete Feed (including first week crumble Superstarter or 4 step Golden Feed) are for selling. To see additional information, go to the products page.

Is there any other poultry concentrates such as turkey or partridge on the products list of Sepahan Daneh?

Yes. To get additional information you can refer to the products page or consult with the company experts.

I am Sepahan Daneh customer for several periods. Do you offer any discounts to returning customers of the company?

With regard to the customer centric policies in Sepahan Daneh Parsian and registration of all customers’ orders in Customer relationship management (CRM), this company provides special facilities for loyal customers and the members of Golden Poultry Breeders club.

I’m not sure whether to use Sepahan Daneh Concentrate 2.5% or 5%?

Contact the technical after-sales service department and explain about issues such as the condition of mixing feed, the regional climate, and history of using concentrate in the breeding unit and provide the loading and selling time. The technical after-sales service department will is suggest the best option to the poultry breeder as well as the breeding unit.

I don’t have enough knowledge about poultry nutrition and I don’t know how many tons of complete feed and concentrate I should order for a breeding period. What do I do?

Contact the call center at +98315080, describe the number of chick placement, then its calculation is provided for you.

Is it possible to purchase concentrates and supplements for companies that manufacture complete feed?

Yes. You can contact the sales department and report the required tonnage.

Are customers provided with specialized after-sales service after purchasing poultry and livestock supplements?

Unfortunately, the after-sales services are currently exclusive to complete feed, concentrate, and premix customers.

I want to use Sepahan Daneh products, but I don’t need the specialized after-sales services. Does it matter?

You can report it to the company and sales representatives, but in case of any problems for the flock no claim regarding not getting the expected result is accepted and the dairy farmer is responsible for any consequence. Thus, we advise the dairy farmers to enjoy these services.

Can I contact the technical after-sales services experts outside of normal business hours?

Yes.

Regarding the fluctuations in livestock and poultry input prices, is it possible to purchase in advance and reserve Sepahan Daneh products with the prices announced?

Yes, by coordination with the sales department.

In which cities does Sepahan Daneh have office?

To get information about the closest Sepahan Daneh office, you can contact the company sales expert.

Are the company products exported too?

Yes, Sepahan Daneh as the first holder of IR export code for livestock and poultry feed and having the trademark of international registration is currently exporting its products to countries like Iraq, Azerbaijan, and Turkmenistan and exporting to some other countries is under way.

How much protein is in Sepahan Daneh concentrates? Is it animal by-products or herbal protein?

The amount of protein in concentrates has not to be the criteria of choosing a concentrate. The important factors in selecting a concentrate are the dosage of amino acids, vitamins, and minerals. In all Sephan Daneh products, herbal protein is used.

What is the difference between Sepahan Daneh pelleted feed and first week crumbled feed?

Crumbled feed is produced after pelleting process and a higher cost is spent for its production. Due to the polyhedral structure of the crumble, better digestion, higher and more suitable absorption, and comfort of intak for the bird, is proved advantageous compared with the pelleted form.

How much is the intake level of Sepahan Daneh crumbled feed?

The crumbled feed intake is 50 grams for each chicken during the first four rearing days.

Are the diets in the concentrate catalogues suitable to use in the poultry house?

Due to the high variety of breeding and climate condition in different regions of the country, it is recommended that diets are balanced and provided with respect to age, weight and feed conversion ratio, and the region’s climate on behalf of Sepahan Daneh technical after-sales service department

Is it possible to analyze the salinity and hardness of the drinking water of the poultry house or visit the poultry house before ordering?

Yes. Sepahan Daneh laboratory, partner of Standard and Veterinary Organization, analyzes water quality by specialized equipment. You can visit the poultry house with coordination prior to ordering the product.

I want to measure the light intensity and degree of airflow within my poultry house. What do the technical after-sales services of the company do for me?

You can contact Sepahan Daneh After-sales Service Department and make a request to determine and provide the light intensity (by lux meter or photometer) and degree of airflow in your poultry house (by anemometer or air speedometer) while visiting the poultry house and its equipment.

 


 Questions about livestock

Does Sepahan Daneh have a factory


Yes. Three production lines (various poultry and livestock feed, poultry concentrates, livestock premixes, and poultry and livestock supplements) are being exploited in the large commercial manufacturing Sepahan Daneh complex in an industrial area located in Mobarakeh, Isfahan.

If I purchase Sepahan Daneh products, where can I get the necessary tips about the intake?

Sepahan Daneh Company has a technical after-sales service department engaged in the livestock and poultry consultation. This department with the help of the experts of this industry delivers technical after-sales service to poultry breeders during all stages of breeding

What are the livestock products of Sepahan Daneh?


Sepahan Daneh livestock products include Calf Superstarter, various supplements, concentrate premixes (exclusive) and other imported livestock feed additives. To get additional information, you can refer to Sepahan Daneh products page or consult with the company experts.

What is Sepahan Daneh approach to manufacturing and supplying livestock products?

This company seeks success in manufacturing livestock products, follows innovation, production, export, and import of the products that country’s dairy farmers need through an innovative approach.

What are the imported livestock products of Sepahan Daneh?

Currently, glucose precursor and toxin binder form France Idena Company are among the imported products of the company. To get additional information, you can go to the Sepahan Daneh products page on the site or consult with the company experts.

What is the difference between Sepahan Daneh livestock supplements and those of other companies?

Formulation of supplements is according to the latest information of world’s leading universities and valid European sources under standard conditions are used for manufacturing supplements that make Sepahan Daneh products distinctive from other products.

Does Sepahan Daneh sell calf starter and supplement?

Yes. Different vitamins and mineral supplements, special supplements for transition period and anionic supplement, veterinary formula, various vitamin premixes and calf starter. To see additional information, you can go to Sepahan Daneh livestock products page on the site.

What is the advantage of using Sepahan Daneh livestock premixes?

Among the most significant advantages of premixes is that it meets the livestocks’ needs, reduces the mistakes stemming from changes in inputs, weighing and weigher, the staff mistakes in mixing diet, the manufacturing costs of diet, and prevents raw material loss once stored and diets are made. In addition, there is greater speed and increase in production capacity of diet, instruments such as accurate weighers and micromixers are not required, and it omits at least 10 feedstuffs from the diet.

Is the cost price of diet reduced by adding premix to diet and replacing it with trace elements?

With respect to the costs related to freight, labor, electricity, depreciation expense of equipment preparing feed, and costs of feed loss, using premixes benefits the dairy farmers.

I fail to contact Sepahan Daneh Company, sales department and specialized after-sales services. What do I do?

You can reach the call center at 98315080, dial the extensions, and talk to the experts.

If I had any comments, suggestions, or criticisms about the products, company, or the experts, how could I share it with the company?

To do so, customer satisfaction department in Sepahan Daneh collects all the customers’ reviews and after monitoring transfers to the related departments and if needed informs the customers.

Can your experts visit the dairy farms?

At the beginning of the cooperation, visiting the customers’ dairy farm units is on the agenda. By reporting the visit request to the technical after-sales service experts of each region, the company’s experts will visit the dairy farms in a defined and suitable time by the coordination of dairy farm authority. Periodical or necessary visits are on the department’s agenda.

Dairy farmers used to purchase all items separately, why is there an increased productivity by using premixes in diet?

Due to better mixing and a more homogeneous diet, better balance of diet, reducing staffs’ mistakes, changes in raw materials, weighing by scale, and also effects such as improvement of milk yield and lactation persistency, elevating immune system function, maintaining general health, etc. using a premix will eventually lead to an increase in productivity.

Is there any facility to dispatch livestock products to dairy farmers?

Depending on geographical conditions and tables that have been notified to each sales department, Sepahan Daneh Company will be responsible for all or part of the delivery costs. Hence, to receive more detailed information, contact the related sales department.

Do the trucks that transport the cargoes observe the hygiene requirements?

Sepahan Daneh Logistics Department has provided some regulations such as having a car wash receipt for all trucks that load the cargoes from the factory. Moreover, dairy farmers can customize their orders in the trucks that send to the factory.

Can we open branch offices on behalf of the company?

Yes. it will be possible by consulting with the company’s sales department and providing the necessary documents.

Does the factory offer custom formulas for making specialized supplements?

Report a specific tonnage and formula to the related expert, then your request is checked out and performed if practically confirmed.

Can we use premixes for small ruminants (sheep and goats)?

Yes. Consult with the after-sales service experts, you can use the products for small ruminants under their supervision.

I have been Sephan Daneh customer for several times. Do you offer discounts for the company’s old customers?

Regarding Sepahan Daneh customer relationship policies and registration of all customers’ orders in Customer Relationship Management Software (CRM), loyal customers can have special facilities.

What concentration for premixes (2.5%, 5%, etc.) is better to use?

The specialized after-sales service unit recommends the best option for the dairy farmer and the dairy farm unit if you contact this department and explain about issues such as the unit capacity (the manufactured feed per day), the dairy farmers potential for producing sources that provide trace elements (regarding the unique sources in a region) and the dairy farms’ equipment.

Does using a premix need a special diet formulation or we can use different diets?

No special diet is required. But, bear in mind that using a premix in diet you allows you to omit those ingredients of the diet that are used in the premixes.

Is there any cost-saving advantage in using premixes?

Given that dairy farmers do not constantly use the trace elements the livestocks need, using the premixes leads to the provision of essential additives and trace elements. Thereby, the livestock’s health and performance improve which in turn lead to economical productivity.

Can companies that manufacture livestock concentrates purchase the company’s supplements?

Yes. Contact the sales department and report the tonnage.

Do you offer technical after-sales services after purchasing livestock supplements?

Yes. It is possible for dairy farms with greater than 500 heads.

I want to use Sepahan Daneh products, but I don’t need the technical after-sales service. Do you mind?

No. You can announce it to the company and the sales representative, but in case of any problems for the flock no claims regarding not achieving the expected result is accepted and the dairy farmer is responsible for all the consequences. Thus, regarding the free services we advise the dairy farmers to enjoy these services.

Can we contact the technical after-sales service experts outside of normal business hours?

Yes.

Concerning the fluctuations in the prices of livestock raw materials, can we purchase in advance and reserve Sepahan Daneh products with the initial purchase price?

Yes. You can coordinate with the Sales Department.

In which cities does Sepahan Daneh have offices?

To get information about the closest office of Sepahan Daneh, you can contact the company’s sales experts.

Do the company’s products have the potential to be exported?

Yes. Sepahan Daneh Company as the first holder of IR export code for livestock and poultry feed and having the international registered trademark currently exports its products to countries such as Iraq, Azerbaijan, Tajikistan, and Turkmenistan and is due to export to other countries as well.

Can we send raw materials and TMR for testing? Can you visit the dairy farms prior to order?

Yes. Sepahan Daneh laboratory analyze the samples. The requested tests will be also conducted on milk samples and blood factors (typically with special offers). We can visit the dairy farms prior to ordering the product with coordination advance coordination.

Are the performance and data registration about livestocks checked before and after intake of the premixes?

Yes. The service department registers and checks all the information about the performance and milk yield records before and after using the products.

Do your company’s premixes have high quality compared with other companies?

Sepahan Daneh livestock concentrate premixes are exclusive products with trade patent certificates. Due to these terms, few companies throughout the country have violated the prohibitions. Albeit, unknown companies have manufactured this product that cannot rival with with Sepahan Daneh Company both in terms of equipment and technical knowledge.

What services does Sepahan Daneh Company offer to dairy farmers?

The after-sales services include recommended diets, laboratory tests related to feed, flock, etc. that are delivered by experts via telephone and in person to the customers of Sepahan Daneh. The technical committee of the after-sales service counsels with the company’s scientific representatives in different regions of the country to promote the service quality.

Do dairy farmers use Sepahan Daneh laboratory facilities? In case of using, what tests are done?

Dairy farmers can use the services by coordinating with the Specialized Service and Consultation of Livestock Department in compliance with the defined guidelines. Feed samples, blood, milk, etc. are analyzed as well.

How can we get familiar with Sepahan Daneh livestock sales agents and meet them?

To get information about each region’s sales agent, you can contact the company’s sales department.

What are the future Sepahan Danhe products for dairy farmers?

New information of the company’s manufactured and imported products will be posted on the website soon.